Consumers increasingly desire remote legal services, Clio CEO says

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When cloud-based company Clio surveyed American consumers in 2018, 23% expressed an openness to working with a lawyer remotely.

Fast-forward three years, and 79% of Clio survey respondents from the United States said the option to work with a lawyer in a remote fashion would have a positive influence on their decision to hire that attorney, according to the company’s 2021 Legal Trends Report.

Clio CEO and co-founder Jack Newton unveiled these statistics during his keynote address Tuesday at the ninth annual Clio Cloud Conference to emphasize the “seismic” impact that the COVID-19 pandemic has had on consumers’ appetites for remote legal services.

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